Great Listening Skills for Great Client Relationships

Just last week I was working with a small group of sales professionals and off-handedly mentioned Glenna Fulk's advice to count to eight after you ask someone a question - allowing time for a response. My original blog referencing her advice and other commentary on improving one's own listening skills can be found here.

And today, two unscheduled opportunities, both quite significant, gave me a personal chance to practice giving my undivided attention and work on my own listening skills.

Let's make it a great week!